I had been striving to purchase ticket for 15 calendar year old son and couldn’t use Internet site for he was deemed minimal. I identified as consumer service and he or she assisted me with airline purchase. I precisely asked if I required to terminate if I could inside of 24hours. This attendant stated Certainly. I discovered four hours afterwards The rationale son would wish to fly was cancelled. I referred to as back again to terminate the flight the attendant informed me I couldn’t cancel flight and it had been a nonrefundable ticket. I told her circumstance as said earlier mentioned she stated she couldn’t do anything at all. I asked for a supervisor, I bought one particular and explained the situation, she reported I couldn’t cancel it and acquire my money back she was particularly rude and hung up on me. I referred to as again to request for an additional supervisor and as I had been speaking to this supervisor she educated me that the final supervisor stated in her report I refused voucher. What at any time a voucher was I was not even certain. Then second supervisor advised me what she thought. Therefore the flight wasn’t cancelled because she mentioned to attend a couple days just before I make my ultimate choice and she would wave shifting rate to take action and I shouldn’t have any problems.
In no way I repeat in no way will I choose American Airlines. Again.Fully unprofessional staff from your ticket agent to flight attendants. Each of the jokes I have listened to about this getting a ” cattle hauler ” airline is regretably genuine in my new encounter.very sad.
A business affiliate and I traveled back again from Punta Cana, DR on flight 1629 from a business trip very last Friday (two/5/16) and then on to Dallas by means of flight 207. After arriving again into Dallas and retrieving our baggage, we observed a robust odor within the suitcases then to the contents within, the offensive “musty” smell permeated anything and on some products it’s Uncertain that the odor may be taken out.
We are Recurrent flyer customers for more than thirty years, and one of several attractions for us to carry on using your services are the benefits you present to us and the good service we have constantly experienced in a lot of trips with AA. On Jan 29 2015, I known as AA en Español to produce preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A good Woman Ana Maria helped me with every one of the paper do the job And that i did buy all the additional expenditures with my City Credit Card foe my spouse and myself and Ana Maria informed me that I will obtain confirmation on my e mail, and gave me in excess of the mobile phone our two locator documents. Nicely, currently when I named all over again for the reason that we did not get the knowledge on my e-mail, we have been informed to our surprise that only my partner experienced reservation and there was nothing on history for myself!
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I have already been traveling with American Airways for a few years now and am now quite shocked at a latest event. I had just gotten again from holiday to notice that my suitcase was lacking. American Airways advised me I had been purported to get it back again the next day, yet I only received it 2 times afterwards and found that my suitcase were ripped open and destroyed.
2% of scholars reporting which they "generally" had suicidal ideas, and stress was exacerbated by punishments and criticism of scholars by teachers for both of those problems with homework together with forgetting at hand in homework.
Attempting to alter a reservation date for the last 3 days/evenings. Just about every agent We now have gotten has possibly transferred us from our connect with developing One more hours wait around or has hung up on our connect with.
We recently returned from Hayden CO. They had been begging for volunteers to give up their seats. We have been advised we would get $700.00 each and hotel vouchers if we gave up our seats. We quickly volunteered. We were instructed to attend for useful site everybody to board the plane and they would manage the vouchers.
I did not have any luggage to examine! Why does AA Consumer Service go on to lie about motives which the flight was overbooked? The ticket agent informed me the flight was overbooked.
Worst Airline at any time?!?! Misplaced my luggage in Charlotte NC, February six just after providing it (coupled with my wife’s) to 2 attendants at the baggage belt for returning travellers. Hers arrived in on our flight, mine didn't. Now 11 times afterwards and following having gone through phone hell and a few pretty non caring persons, I have experienced no Make contact with from any one. The regular remedy is “we remain looking to Identify your luggage”. Their questionnaire and all types have been sent to Baggage Assert Section but no one seriously seems to be interested in executing something to reduce their problems.